Expert Support. Backed by Decades of Experience.
Manage your membership, explore your benefits, and connect with our dedicated team.
A Seamless Experience,
Dedicated to You.
Extended Audi Roadside Assistance is here to support Audi drivers. The membership is backed by Agero, a leader in roadside assistance. Whether you are managing your account, reviewing your comprehensive benefits, or reaching out for personalized assistance, Agero's expert team is standing by to ensure your journey remains uninterrupted.
Account
Management
Need to update your contact information, adjust your mailing address, or manage the eligible vehicles in your household? Use the Member Support form below to submit your changes, and our team will ensure your profile remains as current as your drive.
Reimbursements &
Claims
If you’ve stepped in to handle a covered roadside event out-of-pocket, we make the reimbursement process simple and secure. Submit your request directly through our portal to ensure a smooth, professional return on your covered expenses.
Membership
Logistics
From verifying your coverage start date to understanding your specific service limits, we believe in clear communication. Should you need to discuss your benefits or inquire about a pro-rated refund, our specialists are available via the form or toll-free number below.
The Engineering of Assistance.
Extended Audi Roadside Assistance is administered by Agero, a leader in roadside assistance services for over 50 years. Agero partners with the biggest names in the auto and insurance industries to deliver reliable, rapid-response roadside assistance to millions of drivers nationwide.
By leveraging an award-winning digital platform and an extensive network of over 30,000 vetted service providers, Agero ensures that every interaction upholds the high standards of quality, innovation, and dependability you expect from Audi. Our shared purpose is simple: to keep you moving forward.
*Progress at Scale data points were collected from Agero's proprietary digital roadside assistance software.
Frequently Asked Questions
Yes. If your Audi needs a tow, you can choose the destination. Towing to an authorized Audi dealership is covered up to $1,000, regardless of distance. If you'd rather go somewhere else, such as your own repair shop, towing is covered up to $100, and you're responsible for any cost beyond that.
Your membership extends to you and anyone living in your household (including dependents up to age 22 away at college), covering any vehicle they are driving, whether owned, leased, or used with permission.
Your membership includes up to four (4) service events per 12-month coverage period. This includes everything from towing and flat tire changes to battery jump-starts and lockout assistance.
Your service is managed by Agero, a leader in roadside assistance for over 50 years. Every service event is handled by a premier network of over 30,000 service providers. For your peace of mind, every professional in our network is thoroughly vetted and background-checked, ensuring that the experts assisting you and your family uphold the rigorous standards of quality and safety you expect from Audi.
Through Agero’s award-winning digital platform, you will receive a real-time confirmation and a GPS-enabled tracking link. You can monitor your service provider’s progress directly on your smartphone, ensuring you are never left wondering when help will arrive.
Yes. If you decide the program is no longer right for your lifestyle, you may cancel at any time. You are entitled to a pro-rated refund based on the remaining time in your 12-month term.
If you are more than 100 miles from your primary residence, our Trip Interruption benefit provides up to $500 in reimbursement for lodging, meals, and alternate transportation to ensure your travel plans stay on track.
Contact Customer Support
If you require further clarification or personalized help, please complete the form below. Our support team will review your inquiry and respond promptly. Alternatively, you may contact us toll-free at 888-499-1090.
Cancellation Note: Should you decide that Audi Extended Roadside is no longer the right fit for your lifestyle, please use the form or call us to initiate a pro-rated refund. We are here to ensure even your departure is handled with the highest standard of care.
Secure the future of your drive.
Secure your continued coverage in under two minutes. All you need is a payment method and a drive for what's next.